Results 2016

Site visit service - Tendercare

Tendercare Nurseries

The garden is probably the one room in the house where many of our customers realise that DIY can go badly wrong-or where they are least confident to try (sorry Monty!, some of us just don't WANT to get our hands dirty).

Engaging a garden designer however can seem a step to far for many, especially if they think the 'problem'...

Janine Pattison Studios (JPS)

The New Homes & Gardens' Landscape Of The Year and Best Urban Garden Award Winners for 2014, Janine Pattison Studios (JPS)
are a leading UK landscape and garden design practice, renowned for creating stylish and contemporary gardens throughout the UK. The practice strives for both creative and technical excellence, and is an ea...

Highly Commended: Anne Jennings

Viridian Landscape Studio

At Tendercare, with our association with Viridian, and Anne Jennings we have begun to benefit from the a jointly developed design service that leads the clients through a confidence-inspiring process to the realisation of their 'dream gardens' - at least the ones they tag on Houzz and Pinterest!

Finalist: Aralia Landscape Design

A complete country garden renovation to a 19th Century House set within 3 acres. The clients were undertaking significant building works to the property and were looking for Aralia to complement the architecture of the house, with the garden spaces, and link it seamlessly with the wider landscape. 

Key features included refurbishmen...

The Bransford Webbs Plant Company

The building of the new 5000sqm glasshouse will allow Bransford Webbs an increased ability to control the growing environments of a large number of crops on the nursery, whilst the R&D unit continues to ensure that we are introducing new and innovative plants each year. We have found and responded to gaps in the market and provided new and ...

Old Railway Line Garden Centre

This year our Planteria team have focused on making our garden centre less scary! We have had dedicated staff training sessions and set aside specific display areas to try and catch the eye of the non gardener. Our events have been extremely popular, offering a range of themes aimed at non-gardeners and young families as well as people with an ...

Finalist: Hillier Braishfield

Hillier Garden Centre

The superb planteria at Hillier Braishfield in the heart of the Sir Harold Hillier Gardens has enjoyed an outstanding year of spectacular transformation, which has seen plant sales soar by 39% and Hillier branded product sales by 56%*. 

Glendoick Garden Centre

An increase in sales of + 10% (£230,000) at Glendoick within the last twelve months can only have been achieved by an outstanding group of people all working together for the same end.

And indeed this is true, but there’s also so much more than just great financial results to the team at Glendoick.

First class attributes s...

Finalist: Sidmouth Garden Centre

I'm lucky to boast a fantastic team. With higher than average sales per member of staff and another fantastic year of growth I really do feel that they deserve this award. Its a team where everyone mucks in from serving on the tills to walking customers to the car with an umbrella on a rainy day.... we are a team!

Richard Jackson

Belle & Joe's Kitchen

Timmermans Garden Centre

Belle & Joe’s Kitchen at Timmermans Garden Centre was conceived as a ‘restaurant within a garden centre’; delivering restaurant quality food at garden centre prices & to compliment & reflect the high quality plant offer of the centre. In it’s 4th year, the full-waitress service & licensed Belle & Joe&...

Highly Commended: The Mains of Drum

In the last year, our catering team here at The Mains of Drum Garden Centre have shone the spotlight on catering in Garden Centres and raised the profile of garden centres being chosen as a destination for dining. We have lead by example and transformed our own catering offering in the last year to focus very much on using local produce and bui...

Finalist: Duchy of Cornwall Nursery

The Duchy of Cornwall nursery cafe offers a unique experience of top quality food and beverage in a beautiful and comfortable environment. Using local ingredients, freshly prepared on site on a daily basis it presents a contemporary menu of simple dishes expertly produced and stylishly presented with a high level of attention to detail and grea...

Finalist: Glendoick Garden Centre

In 2014, the turnover passed the £750,000 mark and in 2015 looks set to break £850,000, an increase of 240% in 10 years. 

Then, the Café accounted for 20% of the Glendoick’s turnover, now it’s 44% and the most profitable part of the business.

2014 was a record breaking year and ...

Finalist: THE RESTAURANT AT HIGHFIELD GARDEN WORLD

Highfield Garden World

In 2014, Highfield Garden World in Gloucestershire launched a fantastic new 450 cover restaurant as part of a £2.5m redevelopment project. A year after launch, turnover in the restaurant was up a massive 76% from £617,000 to £1.1 million.

But the success story didn’t end there. The business carries on innovati...

Whitehall Garden Centre

Whitehall Garden Centre is a 5th generation family business which started in 1894. With two centres; one based in the village of Lacock and the other in Whitchurch Bristol. Whitehall stride for quality, exceptional service and an unforgettable shopping experience. 

With just over 200 employees, Whitehall provide industry leading tra...

Community Involvement Glendoick Garden centre

Glendoick Garden Centre

Commitment to, and getting involved with, the local community has become Glendoick’s ethos in 2014/15. 

Whether going in to teach enterprise in local schools, hosting primary school projects in the garden centre, fundraising in innovative ways for the staff’s charity, starting up new clubs to engage with our ...

Highly Commended: Raising money for children's hospice through play

Tong Garden Centre

Tong Garden Centre had been at the heart of the close-knit community in and around the Bradford village of Tong for over 30 years, but latterly, visitor numbers had declined and the community links had not been sustained.

When Tong was acquired by friends Mark Farnsworth and Tom Megginson in May, 2015, they committed to returning...

Finalist: Perrywood Garden Centre & Nurseries

We recognised we needed to upscale our community initiatives and have responded by focusing our efforts to help charities which our staff are engaged with, and by being imaginative. By taking this approach in 2015 we will double what we raised in 2014 and have embedded an approach which we can repeat each year and hopefully build on.

Finalist: Million bulb planting

Sidmouth Garden Centre

This year our bulb planting event was bigger than ever! With over 300,000 bulbs planted in 6 weeks, and upwards of 500 volunteers within the community all giving up there free time to help make this possible. We have now planted over half a million bulbs within the Sid Valley, and aim to finish the project over the next 2 years.

Finalist: Baring all!

Sidmouth Garden Centre

Our commitment to our community is hard to measure, but we understand that the without our community and customers we wouldn't be here. This year the team really did go the extra mile to raise money for local charities and dared to bare! £2000 in 3 weeks..... not bad for a bunch of boys in there birthday suits!

Old Railway Line Garden Centre

A family run, independent Garden Centre, Farm Shop and Restaurant grown from a single greenhouse over 25 years by owners Mark and Christina Cleary. Today stands a successful business crowned ‘Best Garden Centre in Wales and West’ for four consecutive years by the GCA.

The business focusses on offering a destination for people...

Highly Commended: Glendoick Garden Centre

Established in 1972, Glendoick is an award-winning family-owned garden centre.

Constantly striving for innovation, we are inspired by Arboreum, Bents, Cowalls, Avoca & Anthropologie.

• Glendoick stocks the best curated plant range in Scotland, marketed with innovative videos

• Glendoick is world famous...

Finalist: Longacres Garden Centre Shepperton

Longacres Garden Centre in Shepperton is now in its second full year. An extensive programme of improvements, coupled with a strong marketing push in the area, have lead to extremely strong growth and customers coming from further and further afield to benefit from Longacres' typically strong value for money offering.

B&Q

B&Q

At B&Q, as Europe’s largest garden centre we take our environmental responsibilities seriously. We have already saved over 98,000 tonnes of carbon through our long running One Planet Home® programme. 

Sidmouth Garden Centre

With out our customers we would have nothing! Our team is trained to always put our customers first, and as long as they enjoy their visit we are sure they will always come again. There is a lot of garden centres out there, and we all sell similar things, the service side of the business is where we can really stand apart.

Timmermans Garden Centre

Timmermans Garden Centre’s core values focus on creating the best customer experience, championing a reputation of horticultural integrity through authoritative plant retailing and successfully rising to the challenges presented by changing consumer habits and the ever-evolving garden retail landscape. This year Timmermans have strengthen...

Highly Commended: Battersea Flower Station

We launched in 2012, leaving corporate jobs to transform a piece of wasteland into a magical site, with unparalleled customer service.

Often described as ‘an oasis’, a ‘magical garden’, the local priest commended us on making Battersea feel like a village.

We offer a vast array of plants and pots, f...

Finalist: Hillier Braishfield

Hillier Garden Centre

Now an outstanding garden centre with plants firmly at its heart, Hillier Braishfield has enjoyed a remarkable year. Fuelled by an injection of new investment in site and staff, Hillier Braishfield has achieved staggering results: 

• 24.9% growth in centre turnover 

• 39% increase in plant sales

• 172.4% in...

Finalist: Hillier Sunningdale

Hillier Garden Centre

An excellent garden centre with plants now firmly at its heart, Hillier Sunningdale has enjoyed a year of outstanding results, which has seen garden centre turnover grow by 26.9%* and profitability by a staggering 99.6%. 

Impressive refits to the shop, the acclaimed restaurant and the planteria in Spring 2015 coupled with an ent...

Finalist: Sidmouth Garden Centre

Our small site aims to provide a more personal garden centre. With highly trained and experienced staff available throughout the shop, and over 100 years experience between our 4 plants staff. We have built the centre slowly over the years and based it on customer service like it used to be! We will never be the biggest, or the cheapest,...

Longacres Garden Centre Bagshot

Longacres Garden Centre

Longacres Garden Centre in Bagshot, Surrey remains the number 1 garden centre by turnover. Still family run after 36 years, the store is constantly improving. Recent developments include a dedicated Click and Collect area, new concessions, a purpose-built car wash and the unrivalled Drive Thru, offering convenience to customers....

Finalist: Highfield Garden World

In 2014, family-owned Highfield Garden World in Gloucestershire launched a £2.5m restaurant and retail development. The development has proved hugely successful. A year after launch, turnover across the business was up by 21% to £4.7 million. Nine months later in August 2015, turnover was still up 25% year on year. For compa...

Finalist: Perrywood Garden Centre & Nurseries Ltd (Perrywood)

This is the 31st consecutive year we have seen an increase in sales! We believe having four members of the family involved in the business at the same time over the last four years has given us a commercial advantage. Our passion and desire to succeed drives the business, and we combine our knowledge and experience to make our ideas happen,...

Finalist: Whitehall Garden Centre Lacock

Whitehall Garden Centre

Whitehall Garden Centre is a 5th generation family business which started in 1894. With two centres; one based in the village of Lacock Wiltshire and the other in Whitchurch Bristol. Whitehall strives for quality, exceptional service and an unforgettable shopping experience. 

An award winning centre with a loyal customer base, White...

Hillier Garden Centres

In just 12 months, Hillier Garden Centres has dramatically transformed its business. Turnover has increased by 14.2%* to £20.3 million and profits are up by a staggering 146%. ATV has rocketed by 34% and nursery stock sales by 50%. 

9 of the 12 Hillier garden centres have been stylishly refitted, placing plants at the heart of...

Glendoick Big Weekend June 2015

Glendoick Garden Centre

In June 2015, Glendoick put on The Big Weekend, involving all the local primary schools and community youth groups. 

In wanting to celebrate the local children, Glendoick offered them the opportunity to design, produce and sell a product at Glendoick. 

John Swinney MSP, Scotland Govt Minister for Finance, ope...

Finalist: Christmas Funday

Sidmouth Garden Centre

This is a free event that allows us to invite other local retailers and charities into the store for a bit of a party! It's all free and is aimed at just spreading Christmas cheer ( and a bit of free advertising! ). With carol singers on every corner and loads of fun free activities its always a busy day with very little expense.

Finalist: Real Ice Rink

Whitehall Garden Centre

Whitehall Garden Centre is a 5th generation family business which started in 1894. With two centres; one based in the village of Lacock Wiltshire and the other in Whitchurch Bristol. Whitehall strives for quality, exceptional service and an unforgettable shopping experience. 

Hozelock Cloud Controller

Hozelock

Automatic Watering for the Smart Home.

Hozelock’s ground-breaking Cloud Controller allows gardeners to control their watering via their mobile phone. Easy to install and understand, it uses a low-power, long-range radio signal to connect to the internet while the App eliminates any need for complex timer programming. In fact, t...

Highly Commended: Resolva Liquid Shots

Westland Horticulture

Resolva Liquid Shots were launched to consumers in January 2015 offering gardeners an easy way to apply concentrated weedkiller. 

Finalist: Weed Slice

Burgon & Ball

The amazing new 'Sheffield made' wonder weeder - set to revolutionise weeding in borders, vegetable gardens, gravel driveways and paths. The key to Weed Slice's performance lies in its uniquely designed head. The sharpened front edge and point allows it to skim just under the surface of the soil, slicing through weeds. The t...

Finalist: Birdlip Greenhouse

Eden

The new Eden Birdlip Greenhouse, which is aimed at consumers with small gardens, who want enjoy the superior technical benefits and build quality generally associated with larger footprint garden buildings was launched this year.

Finalist: Hozelock Sensor Controller Plus

Hozelock

Hozelock Sensor Controller Plus is part of the new Sensor Controller range - two ready-to-go controllers that water at the best time of day. The integral light sensor automatically adjusts watering to changing sunrise and sunset times to deliver a pre-set programme of 10 minutes. Simply choose whether you would like your garden to be watered at daw...

Finalist: Hozelock Easy Drip

Hozelock

Hozelock's Easy Drip is an automatic watering system that can be adapted to work for gardens and vegetable zones to terraces and balconies, saving time and water. Easy Drip's universal drippers are simple to install and enable full control of the water flow and direction, delivering the exact water that plants need. The hose is safe...

Finalist: REMIN volcanic rock dust

REMIN (Scotland)

Launched in November 2014 REMIN volcanic rock dust (REMIN) has the perceived potential to enhance health, pest resistance and yield of end users crops, and the bank balances of traders who help get it to market. Chemical analysis proves REMIN contains minerals and trace elements required for healthy soils, plants, animal and human l...

Finalist: incredi-range

Thompson & Morgan

The incredi-range puts reliability back into the compost market following Thompson & Morgan customer reports of poor results with existing inadequate peat-free and peat-reduced compost blends in recent years. The range addresses these consumer concerns while putting high margins back into composts and fertilisers for retailers.

The range inc...

Finalist: The Collection

Town & Country

‘The Collection’ is a stunning range of British-designed gardening essentials – gloves, cloggies and kneepads. They all combine premium quality materials with superb comfort and fit, and they are available in three striking blue and cream designs – lattice, floral and diamond - to bring a touch of elegance to lif...

Love the Glove

Burgon & Ball

Gardening gloves with a striking difference! The concept of the Love the Glove range is about bringing style and fashion into gardening gloves through colour, pattern and materials. Love the Glove is a technical, high performing gardening glove but most importantly a desirable product. The Love the Glove range is aimed at the female gardene...

Finalist: Outdoor Pouffe

Fallen Fruits

Fallen Fruits have added a slice of summer to the summer garden party with their new outdoor pouffe collection.

Finalist: Tractor Seat

Fallen Fruits

Get in the driving seat with Fallen Fruits new 'tractor seat'.

The authentically designed seat is based on traditional tractor seats and is crafted from cast iron. Available in grey metal, red, green and black, the seat will sit comfortably in either a historic home or a more contemporary abode or blend beautifully into any s...

The Development of Redfields Home of Garden and Living

Blue Diamond Group

Redfields is designed to target the 7/10 consumers of an AB1 demographic profile who live within a 30 minute drive time. The centre delivers a strong point of difference coupled with an aspirational retail offer. Additionally a table service restaurant offering an extensive choice of homemade food in an opulent environment encourages significant fo...

Finalist: Hillier Chichester

Hillier Garden Centre

The outstanding refit of Hillier Chichester has transformed it into a charming garden centre with plants firmly at its heart. Customer flow has been cleverly redesigned to lead people straight from the car park onto the resurfaced planteria with its new Fordingbridge canopy, smart timber benching, informative signage and innovative plant co...

Finalist: Hillier Braishfield

Hillier Garden Centre

The word ‘refit’ does not do justice to the dramatic transformation of the Hillier Garden Centre at Braishfield over the past year. A complete internal and external refit, the total re-imagining of the customer journey and innovative product displays have all combined to place plants at the centre of the customer experience and crea...

Green Pastures

Green Pastures have transformed their family-run plant centre into a beautiful gardening and food-based destination, already crowned “Best Restaurant” in Norfolk within 4 months of opening. 

The new centre is built to a traditional design to complement its surroundings and offers true community service with its unique mixtur...

Finalist: Gates Garden Centre

Gates Garden Centre has been a family business since 1948 and is very much a tradition today. Keeping the tradition alive are key to our success. This requires a careful balance between tradition and transition into a modern sustainable business. Despite our benefits of scale, we believe we have managed this gulf well by keeping close to our cu...

Finalist: Hambrooks

Bought by Hambrooks in 1976, the original site of 2 acres was a run- down nursery that was transformed into a small garden centre. Forty-five years of experience in horticulture, garden design, landscaping and maintenance provides the content for a prime business model to create an innovative ‘Destination’ with its main driv...

Finalist: Tong Garden Centre

Once one of the North of England’s leading Garden Centres, Tong Garden Centre suffered from a period where declining enthusiasm and investment translated into a very average retail offer. However in May 2015 the centre was acquired by friends Mark Farnsworth and Tom Megginson. 

The mission of the new owners is to re-establish Tong...

Crocus.co.uk

The Crocus website has been re-designed from the ground up this year to showcase a wealth of rich inspirational content & video, as well as creating a best in class shopping experience for our 6 million annual site visitors across both desktop & mobile devices. 

These improvements have resulted in double digit conversion growth ...

Highly Commended: White Stores

Based in Essex and celebrating our 10th anniversary in 2015, White Stores (www.whitestores.co.uk) are now one of the UK's largest independent online retailers of garden furniture and accessories. White Stores specialise in the sale and promotion of modern synthetic rattan furniture - in additional to garden furniture made from more t...

Finalist: Glendoick Garden Centre

Glendoick, an award-winning family owned garden centre, continually strives for innovation and improvement.

We wanted to market effectively in an era of declining newspaper sales, fragmented television viewing and decreasing effectiveness in direct mail. 

Finalist: Old Railway Line Garden Centre

Over the past 12 months we have focussed on our on-line marketing strategy to capitalise on the increasingly popular and cost-efficient way to reach current and potential customers. Although we are only a small, independent garden centre we set ourselves a target to create an on-line presence to the standards of the largest garden centres in th...

Finalist: Primrose Gardens

As a predominantly online garden retailer, we have always looked to expand and engage with our customers. To take this to the next level, we decided to create Primrose Gardens, providing an online hub for customers to share their gardens with like-minded people. With the platform still developing, we have already managed to attract ...

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